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Billing Terms and Conditions

Billing Terms and Conditions – SaveBig 🌿

Welcome to SaveBig! Please read our billing terms and conditions carefully to understand how we manage payments and ensure a smooth transaction experience for all customers.

1. Payment Methods

We accept the following payment methods:

  • Credit and Debit Cards (Visa, Mastercard, AMEX)
  • PayPal
  • Bank Transfers (where applicable)

All payments are processed securely to protect your information.

2. Pricing

  • All prices on our website are listed in EUR (€) and include applicable taxes (such as VAT).
  • Shipping fees are calculated during checkout and will be clearly displayed before you complete your order.
  • We reserve the right to change prices at any time. However, the price at the time of purchase will always apply.

3. Billing Information

It is your responsibility to provide accurate and complete billing information. This includes:

  • Full Name
  • Billing Address
  • Contact Details (email and phone number)
    Failure to provide accurate details may result in delays or cancellation of your order.

4. Payment Confirmation

  • Once your payment is successfully processed, you will receive an email confirmation with your order details and receipt.
  • If you do not receive confirmation within 24 hours, please contact us at kontakt@savebig.shop.

5. Failed or Declined Payments

  • If your payment is declined, your order will not be processed.
  • You may retry your payment or contact your bank or payment provider for assistance.

6. Refunds

Refunds, if applicable, will be processed in accordance with our Refund and Return Policy. Refunds are issued to the original payment method used at checkout.

7. Secure Transactions

We use industry-standard SSL encryption to ensure that all payment details are transmitted securely. SaveBig does not store your payment card details.

8. Disputes and Chargebacks

If you have concerns about a payment or believe a charge is incorrect, please contact us first at kontakt@savebig.shop. We are here to resolve any issues promptly.

9. Modifications to Billing Terms

SaveBig reserves the right to update or modify these billing terms at any time. Changes will be effective upon posting to this page, and the updated date will be noted below.

Contact Us

If you have questions or need assistance with billing, feel free to reach out:
📧 Email: kontakt@savebig.shop
📞 Phone: +49 06448 66978

Thank you for shopping with SaveBig – bringing nature closer to your home! 🌿