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Privacy Policy

At SaveBig, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, savebig.shop.

1. Information We Collect

We collect personal information necessary to provide our services, including:

  • Contact Details: Name, email address, phone number, and shipping address.
  • Payment Information: Details required for processing orders (e.g., credit card details).
  • Usage Data: Information about how you interact with our website (e.g., IP address, browser type, and browsing behavior).
  • Optional Information: Customer feedback, preferences, and survey responses.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Communicate updates about your orders or our services.
  • Improve our website and tailor your shopping experience.
  • Send marketing emails (if you’ve opted in).
  • Comply with legal requirements and protect against fraud.

3. How We Protect Your Information

We implement strict security measures to protect your data, including:

  • Encrypted data transmission (SSL).
  • Secure storage of payment information.
  • Access controls to safeguard your personal details.

4. Sharing Your Information

We do not sell your information to third parties. However, we may share your data with trusted partners to provide our services, including:

  • Shipping Providers: To deliver your orders.
  • Payment Processors: To securely process payments.
  • Analytics Providers: To improve our website’s functionality.

All third parties are required to handle your data in compliance with GDPR regulations.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience by:

  • Remembering your preferences.
  • Tracking website usage to improve performance.
    You can manage your cookie preferences through your browser settings.

6. Your Rights

As a customer in the EU, you have the right to:

  • Access, update, or delete your personal information.
  • Object to the processing of your data.
  • Request a copy of the data we hold about you.
  • Withdraw consent for marketing communications at any time.

To exercise your rights, contact us at kontakt@savebig.shop.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the effective date will be updated accordingly.

8. Contact Us

For questions or concerns regarding your privacy, please reach out to us:
📧 Email: kontakt@savebig.shop
📞 Phone: +49 06448 66978

Thank you for trusting SaveBig to bring nature into your life! 🌿